Privacy Policy

Last Updated: March 1, 2025

At Kandela Life, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit kandelalife.com (the “Site”). By using our Site, you agree to this policy.

1. Information We Collect

We collect personal information in the following ways:

✔ Directly from You: When you place an order, register an account, subscribe to our emails, or contact us. This includes your name, email, phone number, shipping/billing address, and payment details.

✔ Automatically: When you browse our Site, we collect data such as your IP address, browser type, device information, and interaction with our Site through cookies and analytics tools.

✔ From Third Parties: Our partners, such as Shopify and payment processors, may provide us with relevant transaction data.

2. How We Use Your Information

We use your data to:

  • Process orders and payments.
  • Provide customer support and communication.
  • Personalize your shopping experience.
  • Improve website functionality and security.
  • Send promotional emails (you can opt out anytime).

3. Sharing Your Information

We do not sell your data. However, we may share it with:

  • Service Providers (e.g., payment processors, shipping carriers).
  • Business Partners (for marketing or improving services).
  • Legal Authorities (if required by law).

4. Your Rights & Choices

  • Opt-Out: You can unsubscribe from marketing emails anytime.
  • Access & Delete: Contact us to review or delete your personal data.
  • Cookies: Adjust browser settings to manage cookies.

5. Data Security & Retention

We implement industry-standard security measures. However, no online platform is 100% secure. We will retain your data as long as needed for business and legal purposes.

6. Children’s Privacy

Our Site is not intended for children under 13. We do not knowingly collect data from minors.

7. Changes to This Policy

We may update this policy as needed. The latest version will always be available on our Site.

📩 For inquiries, contact us at: info@kandelalife.com or (984) 326-4268.